Assistant Relationship Manager Job Opportunities at Exim Bank Tanzania 2022
Assistant Relationship Manager Job Opportunities at Exim Bank Tanzania 2022
PURPOSE OF JOB
The purpose of this role is to grow the Merchant Acquiring business with POS, Exim Mobile Wallet, and other Digital Product of the bank as and when launched. Build and manage the relationships of new key merchants. Generate, maintain, and increase business opportunities with existing merchants. Support existing merchants.
PRINCIPLE ACCOUNTABILITIES
PRINCIPAL RESPONSIBILITIES:
- Create new sales and revenue generating opportunities as appropriate.
- Utilize a consultative sales approach that ensures that the client’s business objectives are met and that the performance metrics of their payment portfolios are maximized.
- Prepare proposals, high impact sales presentations and negotiate contractual relationships with new and existing merchants.
- Be the single point of contact for the merchant. Provide a high degree of customer care with a pro active, solutions-oriented mindset.
- Identify & foster strategic relationships within the merchant organization that will elevate partner discussions to focus on growth Expand existing relationships/partnerships through the selling of Bank products and services both traditional and digital.
- Work closely with the Relationship Managers, Head of Corporate Investment Banking and/or Branch Heads in arranging for events /promotions for new acquisition of customers.
- Develop processes and workflows that improve engagement with the team.
- Serve as customer advocate internally while effectively collaborating with internal, cross-functional teams including product management, customer support, finance.
- Develop deep understanding of the merchant business and provide analytical and strategic reports that will help to track business in relation to business
- Prepare and maintain daily, weekly, monthly, quarterly and annual sales call reports.
- Prepare weekly activity reports.
- Provide competitor intelligence reports on products and tariffs.
QUALIFICATION AND EXPERIENCE
- University degree in Business Administration or Economics or any relevant professional qualifications in marketing, banking, or finance
- Minimum 4 years relevant working experience in the Banking industry, working experience in Zanzibar will be an added advantage.
COMPETENCIES, KNOWLEDGE, AND SKILLS
- Knowledge on deployment, configuration, and support for Point of Sales (POS) devices
- Computer literacy and knowledge of new evolving technology systems
- Please send your application to hrrecruit@eximbank.co.tz